SAP Contact Center - an important hotfix. Install before 10.5.2017

SAP Contact Center - an important hotfix. Install before 10.5.2017 | con4PAS

The SAP solution - Contact Center (SAP CCtr / BCM) requires the installation of an important hotfix (Remote Admin applications certificate expires) and that before May 10, 2017.

April 27, 2017

We would like to point out an important hotfix (Remote Admin applications certificate expires) for the SAP Contact Center (SAP CCtr / BCM), which must be installed before May 10, 2017, even in test instances.

 

Without this fix, after 10 May 2017, there will be issues with the system administration that affects the System Configurator and the Infrastructure Administrator, that both run from the Remote Admin page.

In the description it does not indicate whether the Infrastructure Administrator, that runs directly on the server, will be affected. For more information on this topic, contact us directly.

 

Below, you will find links to the relevant SAP note that contain installation instructions and the hotfix installation files for different versions of SAP CCtr.

 

SAP Version CCtr 7.0.8.100

Hotfix / SAP note - 7.0.8.125 / 2442163

  https://launchpad.support.sap.com/#/notes/2442163

 

SAP Version CCtr 7.0.9.0

Hotfix / SAP note - 7.0.9.27 / 2442221

  https://launchpad.support.sap.com/#/notes/2442221

 

SAP Version CCtr 7.0.10.0

Hotfix / SAP note - 7.0.10.9 / 2442139

  https://launchpad.support.sap.com/#/notes/2442139