We inform you about a new version of SAP CCtr for on-premise solution in one of ours previous actuality. The new functionality, architectural changes and bug fixes are based on the new cloud version 1608. But there is more.

Innovations in SP10

• Setting of embedded communications framework (ECF) changed
• Improved diagnostics view in CDT
• Alarm server enhancements
• Using external SMTP server for sending e-mails enabled
• More server performance metrics available
• Business Objects (BO) user account synchronization

Where to find more information?

 2301366 - SAP Contact Center 7.0 SP10 Support Package Release - OSS note with all available information (needed S-user).

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 Form for your questions

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