HIDADA decided to use SAP Cloud for Customer to flexibly respond to the challenges in the business

HIDADA decided to use SAP Hybris C4C to flexibly respond to the challenges in the international business

con4PAS, the leading company for SAP Hybris solutions consulting and deployment on MENA market and HIDADA, leading steel products fabrication & contracting company (Xenel holding company) in the Kingdom of Saudi Arabia announced today a joint cooperation on business transformation project to support HIDADA’s strategy growth in the area of Sales support.

January 25, 2018

HIDADA's business expansion needs to be followed up by adequate technology through which management can effectively respond to the dynamically changing market situation. After careful consideration of an existing IT offering on the market, HIDADA decided to use SAP's Cloud for Customer solution to flexibly respond to the challenges that they face in the international business,” said Mr. Mansoor Ali, SAP Project Manager at HIDADA.

The SAP Hybris Cloud for Customer solution with its process coverage has once again confirmed its flexibility in supporting customer business, and maturity in the richness of standard business scenarios. At the same time, after a successful go-live on the Gulf Medical Company SAP Hybris Cloud for a Customer project, con4PAS has confirmed its dominance in SAP Hybris Cloud Customer Care solutions deployment," said Jan Ferjo, Director of Business Development at con4PAS.


HIDADA is a 100% Saudi company and member of the well-known Xenel Group of companies based in Jeddah, Saudi Arabia.

HIDADA’s Scope of Services covers Engineering, Material Procurement, Fabrication, Surface Treatment and Delivery to Site of Structural Steelworks and construction of Storage Tank Farms for the Oil & Gas, Power Generation, Water Desalination, Petrochemical, Defense & Aviation, Seaports, Commercial / High-rise Buildings, Cement Plants, Metal Smelters Industries.

HIDADA has completed many projects related to Oil & Gas, Power, Water, Petrochemicals and Other Industrial sectors in the Kingdom of Saudi Arabia, GCC states, other Arab countries, Yemen, Egypt, Sudan, Libya, Nigeria, Pakistan, Indonesia as well as in Europe and the Americas.

HIDADA is committed to Total Quality Management in addition to ISO 9001 certification for Design, Manufacture, Painting, Galvanizing, and Erection of Steel Products and Construction of Storage Tanks; HIDADA Plants are certified by ASME to Manufacture Pressure Vessels to “U & U2”, Pressure Piping to “PP”, Manufacture & Assembly of Power Boilers to “S & A” code requirements. HIDADA also has National Board’s “R” stamp for carrying out Repairs & Alterations.


con4PAS, a.s. was established in 2004 as a niche SAP system integrator in the area of SAP CRM systems (CRM on-Premise, Cloud, Contact Center) and SAP SRM. The company employs a team of highly professional consultants with long-term experience in SAP systems implementations. Our long-term experience with SAP products implementations for major companies across different industries as well as a close cooperation with SAP in MENA and in the Central European region contributed to a variety of certifications of the deployed solutions. con4PAS was the first company in Central and Eastern Europe which was granted the SAP® Recognized Expertise for SAP Cloud for Customer certification. This guarantee both the quality standards of supplied services, as well as technical know-how, proved on several successfully deployed projects.


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