Challenges and opportunities

• Inconsistency in business processes
• Lack of overview of the sales channel/pipeline
• Lack of information on the duration of business activities and their costs
• Lack of a coherent view across communication channels

Objectives

• Consolidation of business scenarios
• Achieving a holistic view across all business cases
• Classification/qualification of business cases
• Getting real-time visibility of business activities
• Improve coordination of business activities across brands and markets
• Improve coordination and management of sales activities to promote sales synergies (sales channels)

Scope of the implementation

• Customer and contact management
• Sales process management:
  • Tip
  • Opportunity
  • Offer
• Sales reports
• Integration with SAP S/4HANA using the SAP Cloud Integration platform

Why SAP?

• Easy to understand and simple to operate system
• Pre-configured, ready-to-use scenarios
• The solution provides a comprehensive view across all communication channels such as email, web, chat, phone, and social media
• Positive Business Case versus on-premise solution
• Pre-built integration
• Availability of the solution on mobile devices
• Direct connection to the Microsoft 365 communication ecosystem
• Shared data across entities in the BDS Group

Benefits

• A simple overview of the complete sales cycle
• Project deployment within 3 months
• Only 1-day onboarding
• Zero hardware costs
• Instant access for all employees worldwide
• Easy-to-Enhance access to scenario activation
• Improved coordination of business activities and priority setting
• Online communication over sales activities and instant sharing with the team

Obout the customer

BD SENSORS is a medium-sized company managed by its owners, who emphasize independence and stability. From a small company founded in 1993, it has grown into a globally successful enterprise in just a few years. Today, it has more than 300 employees at three branches in the Czech Republic, Germany, and China. After more than 30 years on the market, the company has expanded its product portfolio to include other sales groups, in particular the supply of electronic components, aerospace hardware, the Internet of Things, the supply of solutions for the digital transformation of companies, and the supply of biometric systems and applications for personal identification.