During the weekend of 2nd–3rd August 2025, SAP upgraded all the test tenants. The production tenants will be upgraded on 16th August 2025. As usual, SAP introduced new functionalities and system enhancements. Most of them will improve current functionalities based on customer influence requests, but there are some newly added functions.
Customer Experience (CX) has become a critical success factor for modern businesses. It’s no longer just about how to reach a customer, but how to deliver a meaningful, efficient, and personalized interaction—again and again. In this space, artificial intelligence plays a pivotal role, helping companies elevate customer service, marketing, and sales to a new level.
Artificial Intelligence is becoming an everyday tool in procurement – not as a trend, but as a practical way to streamline processes, strengthen decision-making, and elevate the strategic role of procurement teams. Based on the recent SAP and ProcureCon report, drawing on responses from over 500 procurement leaders across Europe and North America, it’s clear that companies are adopting AI where it brings the fastest and most visible value: spend analysis, category management, and supplier collaboration.
The release of 2508 of SAP Ariba cloud solutions introduces many interesting functionalities. The release is available from 15.08.2025.
Artificial Intelligence is no longer a side topic. It’s becoming a core part of everyday decision-making, process management, and customer experience. SAP is responding to this shift with a strategic approach: rather than offering isolated AI tools, it embeds intelligence directly into enterprise applications. The result is SAP Business AI – a concept that connects data, context, and business processes in real time.