News and Insights

Assembling Intelligent Lead-to-Cash Processes: How AI Speeds Up B2B Selling

June 9, 2026

Lead-to-cash is the end-to-end path from first contact to booked revenue - and in B2B it is rarely simple. Long deal cycles, multiple stakeholders, and constant change make it easy for customer information, pricing, inventory status, and approvals to drift out of sync. SAP’s briefing “Assembling intelligent lead-to-cash processes with AI” argues that the fastest way to improve deal velocity is to connect every stage of the process and embed intelligence into daily work. When sales, marketing, finance, and operations act on the same data, teams reduce guesswork, respond faster, and deliver a more consistent customer experience.

The Value of AI in Energy and Utilities: From Early Gains to Scalable Impact

May 26, 2026

Artificial intelligence is becoming increasingly relevant for energy and utilities organizations operating in asset-heavy, safety-critical, and tightly regulated environments. Oxford Economics research conducted with SAP shows that the sector is already investing with clear intent and seeing real benefits, especially in decision-making, service delivery, and customer engagement. At the same time, the study makes one point equally clear: the real challenge is no longer whether to invest in AI, but whether data, systems, and teams are ready to scale it across the business.

SAP Ariba – news of version 2605

May 15, 2026

The 2605 release of SAP Ariba cloud solutions introduces many interesting functionalities. The release is available from 15. 5. 2026.

Accelerate Strategic Procurement: Turning Insights into Action

May 12, 2026

Procurement leaders are under pressure to deliver savings—without losing momentum on risk, ESG, and supplier-driven innovation. An executive briefing based on an Ardent Partners webinar argues that the most reliable way to scale impact is to connect three disciplines into one loop: spend analytics (insight), category management (strategy), and sourcing execution (action). Together, they form the “Triple Crown of Procurement”: a practical path from visibility to decisions to measurable results.

8 Signs It’s Time to Upgrade Your Voice Infrastructure

April 28, 2026

Legacy voice systems can “work” for years—until they don’t. As expectations rise and teams depend more on integrated digital workflows, voice becomes a critical part of customer experience and operational reliability. Sinch’s guidance outlines eight common warning signs that your current voice infrastructure is holding you back—and practical ways to modernize without unnecessary risk.

Win Long-Term Loyalty by Connecting CX and ERP

April 14, 2026

Customer experience cannot run on a disconnected stack. When customer-facing tools sit apart from core systems, teams lose time reconciling data, personalization becomes inconsistent, and every change increases integration risk. SAP’s brief “Win long-term loyalty by connecting CX and ERP” argues that unifying CX and ERP gives IT a single foundation to deliver better experiences at scale—while reducing complexity and improving speed to value. It also references independent research showing that unifying CX and ERP can deliver ROI of up to 726% through higher productivity, streamlined operations, and increased revenue.

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