What‘s new in Sales

Please see what is new in the SAP Sales Cloud release 2105:

• Sales Acceleration
• Analytics
• Intelligence Sales Execution

Sales Acceleration

• Create follow–up order directly from the Live Activity Center during a call allows sales reps to take necessary action for a successful call outcome.

• Propose cross–selling products based on machine learning algorithms to improve guided selling. This functionality is available for opportunities and sales quotes.

• Integrated stock overview for products from S/4HANA system helps sales rep to better inform the customer about the product availability on stock.

• Visit redesign allows you now to directly create follow–up items for your visit on a single consolidated screen. Current and last visit notes in a side pane view give you a very quick overview and save your time.

• When during the visit sales rep fills in the Survey answer ‘No’ to question ‘Product available on the shelf,’ the automatic follow–up task ‘Check back room and re-stock shelves’  is created and the Survey is attached. He can easily open the survey pdf and check which of the products met the condition to re-stock the shelves accurately. This new automation helps sales rep check audit details very quickly.

Analytics

• Embedded integration with SAP Analytics Cloud brings Advanced Analytics features of SAC to the C4C at no additional cost. Real-time seamless analytics experience.

Intelligence Sales Execution

This new functionality is part of SAP Sales Cloud, Intelligent Sales add-on.

• New Trend Analytics give you an answer to the most important questions about pipeline progress:
  • How are we trending in the current quarter?
  • Are we generating more commit deals?
  • Or more pipeline in general?
• You can easily see how the pipeline is growing over the last quarters.

• The key benefit of Relationship Intelligence is the ability to expose hidden relationships within your organization. Via direct e-mail server connection, automatically expose contacts in SAP Sales Cloud-based off E-mail and Calendar Interactions.

Where to find more information?

 Web form

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Read more about the solutions in Customer Management line of business and their respective success stories.