See what our customers are saying

SAP CCtr – Pražská energetika

SAP CCtr implementation

Implementing SAP CC provided us with more efficient marketing processes, such as a clearer customer overview. Since we seamlessly integrated SAP CC with other SAP solutions, we have been able to offer our customers better service and flexibly respond to their needs and demands.

Ing. Miroslav Hübner, MBA, IT Director, Pražská energetika, a.s.
SAP CCtr – TESCOMA

SAP CCtr implementation

Our decision to introduce the SAP company solution has proved perfectly right. It is thanks to provided benefits, a six-week implementation period, and its seamless integration into the already existing system for customer servicing. Today our contact center is an integral part of the customer care process and it also represents one of our most significant sales channels.

Michal Robek, head of IT, Tescoma, s.r.o.
SAP CCtr & SAP CRM – Vodňanská drůbež

Call center implementation (SAP CCtr & SAP CRM)

The transition of the contact centre handling incoming communication with our customers to the SAP platform provides us with the right tools for effective management of the Contract Centre’s productivity and constitutes a first step towards a comprehensive multi-channel communication implementation in our company.

Ing. Pavla Bublíková, CFO at Vodňanská drůbež, a.s.
Building a customer relationship

SAP CCtr implementation

Plzeňský Prazdroj continually responds to changes in the Czech market. SAP CC fully covers business requirements and is an essential part of a modern call center.

Jaroslav Ulč, Head of implementation SAP CC, Plzeňský Prazdroj, a.s.
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