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End of Support for SAP Contact Center: What It Means for Your Business?

End of Support for SAP Contact Center: What It Means for Your Business?

Support for the SAP Contact Center solution will officially end by the end of 2025. This follows the acquisition of the solution by Sinch, as announced in the official statement. Sinch Contact Center remains a solution with a higher level of certification and continues to be fully integrated with relevant SAP solutions. 

June 25, 2025

This change raises a key question for many organizations: How to ensure continuity in support and operations? 

At con4PAS, we offer our expertise to help customers transition support services from SAP seamlessly. Based on our extensive experience with SAP Contact Center, we provide reliable support and guidance tailored to each organization's specific needs. 

Our goal is to make this transition smooth, with no disruption to your business. 

For more details, visit: Sinch’s Acquisition of the SAP Contact Center Solution 

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