At SIKO transparency leads to faster decision making

A vital step toward SIKO's goal of becoming a more customer-oriented company was harmonizing sales processes with a swift and agile cloud solution. To do this, information scattered in multiple systems needed to be consolidated to improve the flow of customer data.

Implemented solution

SIKO turned to SAP, implementing the first instance of the SAP Cloud for Sales solution in a Czech-language environment in Central and Eastern Europe. To cover all the process of the business department at SIKO BATHROOMS, the following scenarios were actived:

  • Accounts and Contact Management
  • Outlook Integration
  • Lead-to-Order Management
  • Products and Pricing
  • Integration with SAP ERP using SAP PI platform
  • Pipeline reporting

Why SAP?

  • Easy-to-understand-and-operate system
  • Preconfigured, ready-to-use scenarios
  • Constant, quarterly based upgrade with minimum impact on running system
  • Positive business case vs. on-premise solution
  • Pre-packaged integration


Management can now centrally monitor sales activities in the system, improving transparency and enhancing decision making. Automatic delivery of quarterly updates reduces IT workload and customization efforts, thereby lowering the need to invest in additional resources.

  • 87,5% user adoption rate
  • 320 opportunities live in the system within the first two months
  • 1 day of training required (down from 1 week with previous system)
  • No HW costs
  • Immediate access for all employees all around the globe
  • Easy-to-enhance approach – activation of SAP Cloud for Service and SAP Cloud for Marketing scenarios
  • Mobile access availability right from the beginning – no additional cost on HW infrastructure



Look at the SAP Business Transformation Study

Deployment of the SAP Sales Cloud at SIKO KOUPELNY | con4PAS

SAP C4C – SAP Sales Cloud implementation

The decision to implement SAP Cloud for Sales was the first key step in SIKO’s strategic plan to leverage tools with high added value. The cloud was the most suitable approach for us, and will keep us at the forefront of a rapidly changing business environment.

Tomáš Vala, Vice Chairman, SIKO KOUPELNY