AudioCodes

con4PAS has become the AudioCodes Channel Partner with the certification:

Registered VAR / Systems Integrator

AudioCodes-Registered-Partner

con4PAS, a.s. Partner Certificate

Award-winning project of the year 2024

Purchasing Application Support in ČEZ Group

Grand Winner SAP Quality Awards 2024 CEE

in the area of Business Transformation:  Functional Transformation

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SAP Networking Event for Customer Experience

Looking back at the Customer Experience in Modern Practice conference

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con4PAS at CCW 2023 in Berlin

Commentary by Jan Ferjo, Business Development Director

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con4PAS at eBF conference 2023

A glimpse into the future of procurement

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Electronic communication with suppliers at GasNet

GasNet, the operator of the largest gas distribution system in the Czech Republic, has decided for a digital transformation under the umbrella of SAP ČR. As a partial delivery via SAP, con4PAS implemented a cloud solution for the exchange of electronic documents with suppliers.

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From design to implementation

We implement and train SAP more than 20 years.
Our goal is to build with you, our customers, long-standing relationships
and provide you with comprehensive services to ensure a successful project.

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News and Insights

The Future of CX: Navigating Complexity with Technology, Trust and Transformation

The Future of CX: Navigating Complexity with Technology, Trust and Transformation


October 21, 2025

In today’s volatile environment, companies face unprecedented pressure to deliver exceptional customer experiences that build loyalty and drive growth. Yet as expectations rise, so does the complexity of meeting them. This article explores key insights from a recent SAP and IDC study, revealing the technology gaps, strategic shifts, and practical next steps businesses must take to succeed in the future of customer experience (CX).
Omnichannel Customer Journey: How to Create a Connected Experience From First Click to Final Purchas

Omnichannel Customer Journey: How to Create a Connected Experience From First Click to Final Purchas


October 7, 2025

The customer journey no longer starts and ends in one place. In today’s world, it unfolds across a complex network of touchpoints—social media, mobile apps, websites, email, physical stores, chatbots, and more. To meet customer expectations, companies must connect these dots into a single, consistent experience. That’s what omnichannel is all about.  
Omnichannel Customer Service: How to Deliver Seamless Support Across Every Channel

Omnichannel Customer Service: How to Deliver Seamless Support Across Every Channel


September 23, 2025

Customer service is no longer a department in the corner—it’s at the heart of how people perceive a brand. And in a world where customers switch between chat, email, phone, and social media, companies face a key challenge: how to keep the experience consistent, smooth, and personal across all channels. This is where omnichannel customer service comes in.
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We implement and train SAP more than 20 years