Find out how Salehiya, a healthcare industry leader in Saudi Arabia, improved the customer experience and boost revenue with a centralized contact center solution.
con4PAS, the leading SAP business consultancy and implementation services partner, and Salehiya, a leading company in the healthcare industry in Saudi Arabia, successfully launched a cloud-based multichannel contact center Sinch Contact Pro (read more about this project here) integrated with the SAP Cloud for Customer solution (read more about this project here).
What is the impact after a year and a half of SAP Cloud for Customer/Sinch Contact Pro operation?
|reduction in time spent on calls||more calls handled||increase in revenue|
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Read more about the solutions in Customer Management line of business and their respective success stories.Sinch Contact Pro SAP C4C Intelligent Sales Add-On Dynamic Visit Planning Add-On Service Agent Console Add-On Service Cloud Version 2 SAP CPQ SAP CRM