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SAP CRM – Plzeňský Prazdroj

SAP CRM implementation

We wanted a solution that would meet our current requirements, as well as future challenges. SAP Mobile Sales was the right choice. The software helped our Sales Department transform from doing basic business to being a strong business force.

Ing. Pavel Pučelík, Sales Systems Manager, Plzeňský Prazdroj, a. s.
SAP CCtr & SAP CRM – Vodňanská drůbež

Call center implementation (SAP CCtr & SAP CRM)

The transition of the contact centre handling incoming communication with our customers to the SAP platform provides us with the right tools for effective management of the Contract Centre’s productivity and constitutes a first step towards a comprehensive multi-channel communication implementation in our company.

Ing. Pavla Bublíková, CFO at Vodňanská drůbež, a.s.
Improved marketing and business processes bring new customers

SAP CRM implementation

We were provided with greater efficiency of business processes and a more detailed overview of our customers. Since we effectively integrated SAP CRM with SAP for Utilities, we have been able to offer better services to our customers, and thus respond to their needs.

Ing. Miroslav Hübner, MBA, IT director, Pražská energetika, a.s.
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